Frequently Asked Magic
Everything you need to know about our bespoke process.
For the best results, we recommend uploading 4-6 high-resolution photos taken in natural light. Please include shots from the front, both sides, and the back. The more clearly we can see their unique markings and eye color, the more lifelike your replica will be.
Because every piece is meticulously handcrafted from scratch, our standard creation time is typically 3 to 5 weeks. Good magic takes time! Once shipped, delivery takes an additional 5-10 business days depending on your location.
Yes, magic knows no borders! We ship globally. Shipping costs and estimated delivery times will be calculated at checkout based on your specific country.
Absolutely. For our premium 3D Replicas and Wool Felt Portraits, we will send you an email with photos of the finished piece for your approval before we carefully package and ship it. We want to ensure it captures their soul perfectly.